Refund Policy for Custom-Made Animated Invitations Videos:
We offer cancellations within 5 hours after purchase.
Refunds/exchanges cannot be provided after 5 hours of purchasing your Invitation video, because you are paying for a customization service and the time taken to personalize your item.
Refund Policy for Online Invitation with RSVP:
Due to the nature that it is a digital product, we're unable to offer refunds/exchanges/cancellations. But please contact me if you have any problems with your order.